Service 06 — Most Popular
Operator Retainer
Ongoing async support for active operators. Unlimited compliance questions, quarterly lane reviews, notification file checks, and first access to new DexMetal tools and research. Built for teams moving regular volumes who need a practitioner on call without the overhead of a full-time hire.
What is included every month
- ✓Unlimited async Basel compliance questions — no per-question billing
- ✓Quarterly trade lane review for your active routes
- ✓Notification file reviews — up to 2 per month
- ✓Priority 24-hour response window on all submissions
- ✓Early access to new DexMetal tools and compliance resources
- ✓Monthly Basel regulatory update summary — COP decisions, listing changes, and enforcement notices
Who this is for
Operators managing regular cross-border hazardous waste shipments who encounter recurring compliance questions — classification edge cases, new destination requirements, CA changes, or regulatory updates that affect active lanes. The retainer replaces the cost of multiple one-off engagements and gives you a practitioner available throughout the month.
How the retainer works
- 1.You submit questions, file reviews, or lane checks via a dedicated async channel.
- 2.We respond in writing within 24 hours — every response is a document you own and can act on.
- 3.At the end of each quarter we review your active lanes and flag any regulatory changes that affect them.
- 4.Month-to-month — no annual commitment required.
Start the retainer
Tell us about your current operations — what you move, where, and what compliance questions come up most often. We will confirm fit and onboarding steps within 24 hours.
Enquire about the retainer →